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This seminar is 7 CPD Hours

Friday 28th November 2025 09:15-17:00

Course Description

Osteopaths are required to regularly refresh their knowledge and skills in communication and consent. There is increased professional awareness of the importance of communication in osteopathic practice, but the physical nature of osteopaths’ interactions with patients means that there can still be issues around communication and consent.

This one-day online CPD starts with a session on what guidance is provided in the Osteopathic Practice Standards (OPS) and other GOsC documents. This will then be followed by a session on best practice in communication skills with Steven Vogel, Professor at the Health Sciences University, who has extensive experience teaching these subjects to undergraduate and qualified osteopaths.

The afternoon sessions include:

 - a workshop on communication skills with Steven Vogel

 - a session on issues surrounding communication and consent with children and their parents, presented by Mandy Banton

The day offers a valuable opportunity for you to refresh your skills and share experiences with fellow osteopaths.

Learning Outcomes

Refresh and upgrade your communication and consent skills and discuss experiences and scenarios with fellow osteopaths

Work with others to acquire the skills, knowledge base, philosophy and personal development associated with communication and consent.

Become familiar with the guidance given in the OPS .

Understand the issues in communicating with different patient groups including children.

Learn about incidents that have taken place within the wider healthcare arena and how they affect osteopaths working with patients

Osteopathic practice standards and other CPD elements covered

A) Communication and patient partnership – A1, A2, A3, A4, A6, A7

B) Knowledge, skills and performance – B2, B4

C) Safety and quality in practice – C2, C4, C6

D) Professionalism – D1, D2, D3, D5, D7

Timetable

09:15 – 10:45 Communication and Consent: The Osteopathic Practice Standards and other Guidelines for Osteopaths – Steven Vogel

10:45 – 11:00 Break

11:00 – 12:45 Best Practice in Communication Skills: What does this look like in the clinical environment? – Steven Vogel

12:45 – 13:45 Lunch break

13:45 – 15:15 Consent and communication workshop – Steven Vogel

15:15 – 15:30 Break

15:30 – 17:00 Consent and communication with paediatric patients and their parents – Mandy Banton, Osteopath

Speakers

Steven Vogel

Professor at the Health Sciences University. Editor-in-Chief, The International Journal of Osteopathic Medicine. Member of the WHO Guideline Expert Review Team. Most of Steven’s working time is spent on research and education at the University College of Osteopathy. He held a clinical post as an osteopath in an NHS primary care setting for many years. His recent research has focused on reassurance, communication and consent, and safety in manual therapy. He was the lead researcher in the largest UK study investigating patient and osteopath’s experience of risk management and adverse events and consent. Steven has published widely and been involved in the development of NICE’s clinical guidelines for low back pain and sciatica.

Publications
Vaughan B, Moran R, Tehan P, Fryer G, Holmes M, Vogel S, et al. (2016) Manual therapy and cervical artery dysfunction: Identification of potential risk factors in clinical encounters. Int J Osteopath Med . Doi: 10.1016/j.ijosm.2016.01.007.Holt N, Pincus T, Vogel S. (2015) Reassurance during low back pain consultations with GPs: a qualitative study. Br J Gen Pract ;65(639):e692–701. Doi: 10.3399/bjgp15X686953.Pincus, T. Holt, N. Vogel, S. Underwood, M. Savage, R. Walsh, D. A. & Taylor, S. J. C. (2013) Cognitive and affective reassurance and patient outcomes in primary care: A systematic review ‘,  Pain.154; 2407-2416.Vogel, S. (2012) Consent and information exchange – A burden or opportunity? International Journal of Osteopathic Medicine 15; 3: 83-85.Daniels, G. and Vogel, S. (2012) Consent in osteopathy: A cross sectional survey of patients’ information and process preferences. International Journal of Osteopathic Medicine 15; 3: 92-102.Vogel, S. (2010) Adverse events and treatment reactions in osteopathy. International Journal of Osteopathic Medicine 13; 3: 83-84.

Mandy Banton

Mandy Banton is an osteopath working in Newcastle upon Tyne. She is Research & Development Officer at the London School of Osteopathy and an Honorary Research Fellow at the Health Sciences University. For her professional doctorate in osteopathy, she wrote a thesis on how osteopaths and patients make sense of the lived experience of cranial osteopathic treatment. She has published and lectured on this subject, and has an interest in the ethical implications of communicating with patients (and parents of paediatric patients) about the safety, effectiveness and mechanisms of osteopathic treatment.