Accredited by

Registration Saturday: 09:15

Saturday 09:30-17:00

This course is accredited for 6.5 CPD Hours by the European Academy of Chiropractic.

Course Description

Great healthcare isn’t just about what you do, it’s about how you connect. This seminar gives you practical verbal and non-verbal tools to build trust, uncover patients’ real needs, and motivate them to follow your advice. You’ll learn how to adapt your style for different personalities, overcome communication barriers, and create deeper patient relationships that drive better outcomes. Walk away with proven strategies you can use immediately to boost your communication impact.
By the end, you’ll know the three keys to excellent communication and have clear strategies to overcome barriers that hold you back. You’ll leave with tools you can use immediately to build stronger relationships, improve treatment outcomes, and take your communication confidence to the next level.

By the end of this seminar, you will be able to:

On Monday morning, you’ll be ready to:

Speaker

Jo Blakeley is Director of Jo Blakeley Training and has over twenty years’ experience delivering Confidence, Communication, and Leadership programmes to healthcare professionals and professional services staff. She is an NLP Trainer (trained with the co-creator of NLP), MBTI Practitioner, qualified life coach, and holds PTLLS teaching certification. Before founding Jo Blakeley Training, Jo worked in Learning & Development at KPMG and started her career in sales, giving her a unique perspective on how to inspire and influence effectively.